Discussions

Hi everyone,

I’m currently working on integrating Shopline’s Open API for a client project, and I’ve run into a challenge with synchronizing custom inventory updates between our internal warehouse system and the Shopline store.

Here’s the issue: when our backend pushes stock updates using the /inventory/adjustments endpoint, the changes don’t always reflect immediately on the Shopline dashboard or the storefront. Sometimes it takes several minutes—or in some cases, doesn’t update at all until we manually trigger a refresh.

I’ve double-checked authentication tokens and request payloads, and everything seems to match the API documentation. But I suspect it might have something to do with API rate limits or how Shopline queues update requests.

Has anyone else experienced this kind of delay or inconsistency with inventory sync through the Open API?

Do I need to handle this through a webhook confirmation or polling mechanism?

Is there a recommended way to ensure real-time accuracy for stock updates across multiple channels?

Any advice, examples, or best practices from developers who have worked with Shopline’s API would be greatly appreciated.

Thanks in advance!
— James

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