Return Order
Please refer to https://open-api.docs.shoplineapp.com/reference/get_return-orders-id-1 for more details.
Fields Summary
| Field | Type | Description | Example |
|---|---|---|---|
| id | String | Return Order ID 退貨單ID | 60d587097f9f98004407864e |
| return_order_number | String | 退貨單號 | 2021060212182917 |
| status | String | Status 狀態 --- - pending - confirmed - completed - cancelled - removed | |
| total | Money | Return Total (After return_order_revamp feature key on, value will be updated accordingly) 退貨合計 (啟用「return_order_revamp」功能後, 資訊可能因此更新) | |
| order_id | String | Order ID 訂單ID | |
| delivery_address | Delivery Address | ||
| inspect_status | String | Inspect Status 退貨單的驗貨狀態 --- - pending 未驗貨 - inspected 已驗貨 - no_inspect 不驗貨 (After return_order_revamp feature key on) | inspected |
| customer_id | String | Customer Id 顧客ID | |
| customer_name | String | Customer Name 顧客名字 | |
| customer_email | String | Customer Email 顧客電郵 | [email protected] |
| order_delivery | Order Delivery | Order Delivery Information 送貨資訊 | Please check the link on the left |
| delivery_data | Delivery Data | Third-Party Delivery Information 第三方串接物流資訊 | Please check the link on the left |
| order_payment | Order Payment | Order Payment Information 付款資訊 | Please check the link on the left |
| order_payment_status | String | Order Payment Status 訂單支付狀態 | |
| order_delivery_status | String | Order Delivery Status 訂單物流狀態 | |
| items | Array | Return Order Product Item Data (After return_order_revamp feature key on, value will be updated accordingly) 退貨商品資訊 (啟用「return_order_revamp」功能後, 資訊可能因此更新) | Please refer to https://open-api.docs.shoplineapp.com/reference/get_return-orders-id-1 items in RESPONSE section for more details. |
| promotion_items | Array | Promotion Item Data 訂單折扣資訊 | |
| return_order_promotion_items | Array | Return Order Promotion Item (After return_order_revamp feature key on) 分攤的訂單折扣資訊 (啟用「return_order_revamp」功能後) | |
| order | Object | Order data 訂單信息 | |
| returned_by | String | Returned By 發起退貨人 | admin |
| max_return_total | Money | ||
| created_at | Array | Return Order Created At 退貨單創建時間 | 2021-01-01T00:00:00.000+00:00 |
| updated_at | Array | Return Order Updated At 退貨單更新時間 | 2021-06-02T12:18:29.606+00:00 |
| applied_user_credits | Money | applied user credis (After return_order_revamp feature key on) 分攤的折抵購物金 (啟用「return_order_revamp」功能後) | |
| applied_member_point_redeem_to_cash | Money | applied member point to cash (After return_order_revamp feature key on) 分攤的折抵會員點數折現 (啟用「return_order_revamp」功能後) | |
| applied_member_point | Number | applied member point (After return_order_revamp feature key on) 分攤的折抵會員點數 (啟用「return_order_revamp」功能後) | |
| custom_discount_items | Array | Return Order Custom Discount Item Data (After return_order_revamp feature key on) 分攤的自訂折扣資訊 (啟用「return_order_revamp」功能後) | |
| custom_discount | Money | custom discount (After return_order_revamp feature key on) 分攤的自訂折扣 (啟用「return_order_revamp」功能後) |
Response Sample
{
"created_at" : "2021-06-02T12:18:29.606+00:00",
"customer_email" : "[email protected]",
"customer_id" : "5f86b66201afcd0c83557f18",
"customer_name" : "asd",
"delivery_address" : {
"address_1" : "",
"address_2" : "",
"city" : "",
"country" : "",
"country_code" : "",
"district" : null,
"key" : null,
"layer1" : null,
"layer2" : null,
"layer3" : null,
"logistic_codes" : null,
"postcode" : "",
"recipient_name" : "asd",
"recipient_phone" : "+12345677",
"remarks" : null,
"state" : null
},
"delivery_data" : {
"hk_sfplus_home_region" : null,
"location_code" : null,
"location_name" : null,
"name_translations" : {},
"scheduled_delivery_date" : null,
"store_address" : null,
"time_slot_key" : null,
"tracking_number" : null,
"url" : null
},
"id" : "60b77715808cd8004387c6ed",
"inspect_status" : null,
"items" : [],
"max_return_total" : {
"cents" : 0,
"currency_iso" : "HKD",
"currency_symbol" : "HK$",
"dollars" : 0,
"label" : "HK$0.00"
},
"order" : null,
"order_delivery" : null,
"order_delivery_status" : null,
"order_id" : "6049dff0647ad00045eed112",
"order_payment" : null,
"order_payment_status" : null,
"promotion_items" : [],
"return_order_number" : "2021060212182917",
"returned_by" : "admin",
"status" : "confirmed",
"total" : {
"cents" : 120502,
"currency_iso" : "HKD",
"currency_symbol" : "HK$",
"dollars" : 1205.02,
"label" : "HK$1,205.02"
},
"updated_at" : "2021-06-02T12:18:29.813+00:00"
}
{
"id": "65700cf9dabf7b00ffd84b83",
"return_order_number": "2023120605560961",
"created_at": "2023-12-06T05:56:09.232+00:00",
"updated_at": "2023-12-06T05:56:09.539+00:00",
"status": "pending",
"total": {
"cents": 56,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$56",
"dollars": 56
},
"order_id": "65700a50c3505f005fed5b55",
"delivery_address": {
"country_code": "",
"country": "",
"city": "",
"state": "",
"district": null,
"postcode": "",
"address_1": "",
"address_2": "",
"key": null,
"layer1": null,
"layer2": null,
"layer3": null,
"logistic_codes": null,
"recipient_name": "",
"recipient_phone": "",
"recipient_phone_country_code": "",
"remarks": null
},
"inspect_status": "no_inspect",
"customer_id": "642e8e25c548fa001c2c9e1e",
"customer_name": "tina.ho",
"customer_email": "[email protected]",
"customer_phone": "0912345678",
"order_delivery": {
"id": "65700cf9dabf7b00ffd84b84",
"platform": "no_return",
"status": "no_return",
"delivery_status": "no_return"
},
"delivery_data": {
"hk_sfplus_home_region": null,
"location_code": null,
"location_name": null,
"name_translations": {},
"store_address": null,
"url": null,
"tracking_number": null,
"scheduled_delivery_date": null,
"time_slot_key": null
},
"order_payment": {
"id": "65700cf9dabf7b00ffd84b85",
"payment_method_id": "62be6b8c8907d300356cad0a",
"payment_type": "bank_transfer_return",
"status": "pending",
"updated_at": "2023-12-06T05:56:09.364+00:00",
"created_at": "2023-12-06T05:56:09.364+00:00",
"refund_amount": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$0",
"dollars": 0
},
"update_refund_amount_at": null,
"payment_data": {
"bank_account": "812"
}
},
"order_payment_status": "pending",
"order_delivery_status": "no_return",
"items": [
{
"id": "65700cf9dabf7b00ffd84b86",
"item_type": "Product",
"item_data": {
"cart_item_id": "1702388",
"promotion_id": null,
"parent_item_ids": [],
"triggering_item_id": "",
"order_promotion_items": {},
"order_discounted_price": {
"cents": 3,
"currency_iso": "TWD"
},
"applied_order_promotion_discounts": [
{
"promotion_id": "647954a24adf660037f77c7b",
"discount": {
"cents": 3,
"currency_iso": "TWD"
}
}
],
"is_exclude_promotion": false,
"is_exclude_user_credit": false,
"is_exclude_member_point": false,
"has_exclude_promotion_tag": false,
"custom_discounted_amount": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "",
"dollars": 0
},
"custom_discounted_amount_items": [],
"variation_data": {
"_id": "64feb367c77272003ce5c96a",
"barcode_type": "Code 128",
"cost": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "",
"dollars": 0
},
"created_at": "2023-09-11T06:27:51.807Z",
"feed_variations": {
"color": {
"zh-hant": "麥當勞",
"en": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
}
},
"fields": [
{
"name_translations": {
"en": "",
"zh-hant": "麥當勞",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
}
}
],
"fields_translations": {
"en": [
""
],
"zh-hant": [
"麥當勞"
],
"zh-cn": [
""
],
"vi": [
""
],
"ja": [
""
],
"ms": [
""
],
"id": [
""
],
"de": [
""
]
},
"gtin": "35733343",
"key": "64feb367b419f10039371ba0",
"location_id": null,
"max_order_quantity": -1,
"media_id": null,
"member_price": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "",
"dollars": 0
},
"mpn": null,
"out_of_stock_orderable": false,
"preorder_limit": -1,
"price": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "",
"dollars": 0
},
"price_sale": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "",
"dollars": 0
},
"root_product_variation_id": null,
"sku": null,
"stock_ids": null,
"unlimited_quantity": null,
"updated_at": "2023-12-04T04:03:03.175Z",
"variant_option_ids": [
"64feb367c77272003ce5c96c"
],
"wapos_id": null,
"weight": 4,
"media_hash": {}
}
},
"object_data": {
"_id": "64feb367c77272003ce5c96e",
"tags_array": [],
"quantity": 1697,
"preorder_limit": -1,
"weight": 0,
"barcode_type": "Code 128",
"title_translations": {
"zh-hant": "單規格☁︎"
},
"type": "product",
"status": "active",
"subscription_period_type": "day",
"subscription_period_duration": 7,
"subscription_recurring_count_limit": -1,
"seo_title_translations": {
"zh-hant": "單規格☁︎"
},
"seo_description_translations": {
"en": "",
"zh-hant": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
},
"amount_sold": 354,
"quantity_sold": 6,
"page_views": 0,
"added_to_cart": 0,
"field_titles": [
{
"key": "color",
"label": "顏色",
"name_translations": {
"en": "Color",
"zh-hant": "顏色",
"zh-hk": "顏色",
"zh-cn": "颜色",
"zh-tw": "顏色",
"vi": "Màu",
"ms": "warna",
"ja": "カーラー",
"th": "สี"
},
"index": 0
}
],
"preorder_note_translations": {},
"created_by": "admin",
"retail_status": "active",
"out_of_stock_orderable": false,
"hide_price": false,
"subscription_enabled": false,
"taxable": false,
"same_price": true,
"is_preorder": false,
"is_excluded_promotion": false,
"unlimited_quantity": false,
"owner_id": "6294898aa088344648a1c17a",
"mpn": "",
"gtin": "",
"price": {
"cents": 59,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$59",
"dollars": 59
},
"description_translations": {
"en": "",
"zh-hant": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
},
"summary_translations": {
"en": "",
"zh-hant": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
},
"show_custom_related_products": false,
"blacklisted_feed_channels": [],
"max_order_quantity": -1,
"identifier_exists": true,
"gender": "unisex",
"age_group": "all_ages",
"adult": "no",
"condition": "new",
"available_start_time": null,
"available_end_time": null,
"updated_at": "2023-12-05T06:16:31.468Z",
"created_at": "2023-09-11T06:27:51.808Z",
"variations": [
{
"_id": "64feb367c77272003ce5c96a",
"quantity": 715,
"preorder_limit": -1,
"barcode_type": "Code 128",
"weight": 4,
"variant_option_ids": [
"64feb367c77272003ce5c96c"
],
"price": {
"cents": 0,
"currency_iso": "TWD",
"label": "NT$0"
},
"fields_translations": {
"en": [
""
],
"zh-hant": [
"麥當勞"
],
"zh-cn": [
""
],
"vi": [
""
],
"ja": [
""
],
"ms": [
""
],
"id": [
""
],
"de": [
""
]
},
"key": "64feb367b419f10039371ba0",
"media_id": null,
"feed_variations": {
"color": {
"zh-hant": "麥當勞",
"en": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
}
},
"out_of_stock_orderable": false,
"fields": [
{
"name_translations": {
"en": "",
"zh-hant": "麥當勞",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
}
}
],
"gtin": "35733343",
"updated_at": "2023-12-04T04:03:03.175Z",
"created_at": "2023-09-11T06:27:51.807Z",
"cost": {
"cents": 0,
"currency_iso": "TWD"
},
"max_order_quantity": 0,
"member_price": {
"cents": 0,
"currency_iso": "TWD"
},
"price_sale": {
"cents": 0,
"currency_iso": "TWD"
}
},
{
"_id": "64feb367c77272003ce5c96b",
"quantity": 982,
"preorder_limit": -1,
"barcode_type": "Code 128",
"weight": 4,
"variant_option_ids": [
"64feb367c77272003ce5c96d"
],
"price": {
"cents": 0,
"currency_iso": "TWD",
"label": "NT$0"
},
"fields_translations": {
"en": [
""
],
"zh-hant": [
"都是維尼"
],
"zh-cn": [
""
],
"vi": [
""
],
"ja": [
""
],
"ms": [
""
],
"id": [
""
],
"de": [
""
]
},
"key": "64feb367b419f10039371ba1",
"media_id": null,
"feed_variations": {
"color": {
"zh-hant": "都是維尼",
"en": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
}
},
"out_of_stock_orderable": false,
"fields": [
{
"name_translations": {
"en": "",
"zh-hant": "都是維尼",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
}
}
],
"gtin": "73477326",
"updated_at": "2023-09-13T08:28:55.392Z",
"created_at": "2023-09-11T06:27:51.807Z",
"cost": {
"cents": 0,
"currency_iso": "TWD"
},
"max_order_quantity": 0,
"member_price": {
"cents": 0,
"currency_iso": "TWD"
},
"price_sale": {
"cents": 0,
"currency_iso": "TWD"
}
}
],
"variant_options": [
{
"_id": "64feb367c77272003ce5c96c",
"index": 0,
"name_translations": {
"zh-hant": "麥當勞",
"en": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
},
"type": "color",
"updated_at": "2023-09-11T06:27:51.807Z",
"created_at": "2023-09-11T06:27:51.807Z",
"key": "64feb367c77272003ce5c96c"
},
{
"_id": "64feb367c77272003ce5c96d",
"index": 0,
"name_translations": {
"zh-hant": "都是維尼",
"en": "",
"zh-cn": "",
"vi": "",
"ja": "",
"ms": "",
"id": "",
"de": ""
},
"type": "color",
"updated_at": "2023-09-11T06:27:51.807Z",
"created_at": "2023-09-11T06:27:51.807Z",
"key": "64feb367c77272003ce5c96d"
}
],
"wapos_id": "06423c89-7c35-4b02-b589-5a76815c6241",
"related_product_ids": [
"653b83dfa83d7e1d76b38da2",
"650023b46c4ce0004bde028f",
"64ffdb0d6c4ce00045ddfe59",
"64ffda8c6c4ce0004eddfdcc"
],
"media": [
{
"images": {
"original": {
"width": 150,
"height": 150,
"url": "https://img-shoplineapp-com.s3.amazonaws.com/media/image_clips/64feb348c77272003fe5c94a/original.png?1694413640"
}
},
"_id": "64feb348c77272003fe5c94a",
"alt_translations": {},
"blurhash": "USGuHpoe5soe%0fkNHay0:ays,a#RlfPoej@"
}
],
"price_sale": {},
"member_price": {},
"lowest_price": {
"cents": 59,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$59",
"dollars": 59
},
"lowest_member_price": {
"cents": 59,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$59",
"dollars": 59
},
"cost": null,
"detail_media": [],
"enable_preorder_limit": false
},
"item_variation_id": null,
"item_id": "64feb367c77272003ce5c96e",
"item_price": {
"cents": 59,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$59",
"dollars": 59
},
"item_points": null,
"quantity": 1,
"total": {
"cents": 59,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$59",
"dollars": 59
},
"total_points": null,
"order_inspect_items": [
{
"quantity": 1,
"inspect_status": "pending",
"return_reason_key": "admin_return_order",
"return_remark": null,
"inspect_remark": null
}
]
}
],
"promotion_items": [
{
"id": "65700a50c3505f005fed5b57",
"coupon_code": null,
"discountable_amount": {
"cents": 0,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$0",
"dollars": 0
},
"discounted_amount": {
"cents": 65,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$65",
"dollars": 65
},
"subtotal_after": {
"cents": 1226,
"currency_symbol": "NT$",
"currency_iso": "TWD",
"label": "NT$1,226",
"dollars": 1226
},
"updated_at": "2023-12-06T05:44:48.320+00:00",
"created_at": "2023-12-06T05:44:48.320+00:00",
"promotion_data": {
"_id": "647954a24adf660037f77c7b",
"addon_product_id": null,
"available_channel_ids": [],
"available_platforms": [
"ec"
],
"banner_media_ids": [],
"codes": [],
"coupon_generated_by": null,
"coupon_type": null,
"created_at": "2023-06-02T02:32:02.117Z",
"description_translations": {},
"discount_amount": null,
"discount_on": "order",
"discount_percentage": 5,
"discount_type": "percentage",
"discountable_category_ids": [],
"discountable_product_ids": [],
"discountable_quantity": null,
"discounted_point": null,
"discounted_price": null,
"draw_end_at": null,
"draw_from": null,
"draw_start_at": null,
"drew_coupon_count": 0,
"end_at": null,
"extended_promotion_id": null,
"first_purchase_only": false,
"for_affiliate_campaign": false,
"is_accumulated": false,
"max_use_count": null,
"membership_tier_id": null,
"merchant_id": "6294898aa088344648a1c17a",
"min_price_type": "after_discount",
"multiple_code": false,
"requires_membership": false,
"seo_description_translations": {},
"seo_keywords": null,
"seo_title_translations": {},
"show_coupon": false,
"start_at": "2023-06-02T02:00:00.000Z",
"status": "active",
"term_translations": {},
"title_translations": {
"zh-hant": "滿500享95折"
},
"updated_at": "2023-11-29T03:57:39.936Z",
"use_count": 386,
"user_max_use_count": 0,
"whitelisted_delivery_option_ids": [
"64380f589b5794004c826f93",
"63e4665746dfbe003fafda84",
"63b6ad9cac7bd9003cbc2c7e",
"64420164ea4562003b0f6c8e",
"63775f3ce406c2003fe2c9cf",
"6294973637b44300362e938b",
"6388893a4217640036440f9b",
"62957d5037b44300332e93a7",
"64381192ae3f09004cdeef40",
"62c41131c2b908003b454b17",
"62971b3b37b44300392e93d1",
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Updated 6 months ago