Get Conversation Messages

Function

Get List of Messages of conversation with platform.
藉由平台獲取單一對話內訊息列表。

URL

GET API_DOMAIN/v1/conversations/:conversationId/messages

Request parameters

Parameter	Type	Description	Example
conversationId required	`String`	Conversation ID 對話 ID	622090c66775a37b9fa60799
platform require	`String`	Platform, only support shop_messages and order_messages 獲取平台，目前僅支援網店訊息及訂單訊息	platform=shop_messages
limit	`Integer`	Numbers of Messages Limit 顯示 n 筆資料 (Default: 24)	limit=24
start	`String`	Messages Start From 訊息起始時間	2022-08-23T07:57:01.134Z
end	`String`	Messages End Before 訊息結束時間	2022-08-23T07:57:01.134Z

Response fields

Field	Type	Description	Example
limit	`Integer`	Numbers of Messages Limit 顯示 n 筆資料 (Default: 24)	24
total	`Integer`	Total Messages 總筆數	4
items	Array	Array of Messages 對話訊息列表資訊	Please check below

Items entity (shop_messages)

Field Type Description Example

id String Message ID 58d25b6201cda3475300002b

platform String Platform shop_messages

message

Hash

Message Content

sender_id: Sender ID
sender_type: Sender Type
acting_sender_id: Performer ID
is_sent_by_merchant: Is Sent by Merchant
attachment: Image Info
content: Text Content

{"senderid": "600d71329888be544e4f27fb",
"sender_type": "User",
"created_at": "2021-01-24T13:12:26.282Z", "acting_sender_id": null,
"is_sent_by_merchant": false,
"attachment": { "image_url": "s3_url", "type": "image"},
"content": { "text": "shoplineapp.com"}
}

Items entity (order_messages)

Field	Type	Description	Example
id	`String`	Message ID	58d25b6201cda3475300002b
type	`String`	Type	note message
platform	`String`	Platform	order_messages
message	`Hash`	Message Content `sender_id`: Sender ID `sender_type`: Sender Type (e.g., `User`, `Merchant`,`Bot`) `acting_sender_id`: Performer ID `is_sent_by_merchant`: Is Sent by Merchant `attachment`: Image Info `content`: Text Content	{"senderid": "5ff6d89e36b0092881082d70", "sender_type": "User", "created_at": "2021-01-21T04:28:50.656Z", "acting_sender_id": "5ff6d89e36b0092881082d70", "is_sent_by_merchant": false, "content": {"text": "YA"}, "attachment": { "image_url":"s3_url", "type": "image"} }

Response Example

{
    "total": 4,
    "limit": 2,
    "items": [
        {
            "id": "600d7164b98742004640e533",
            "platform": "shop_messages",
            "message": {
                "sender_id": "5e6b6e242c389a0016d21048",
             	  "sender_type": "User",
                "created_at": "2021-01-24T13:08:52.613Z",
                "acting_sender_id": "58ef246969702d5afd040000",
                "is_sent_by_merchant": true,
                "attachment": {
                    "image_url": "https://img-shoplineapp-com.s3.amazonaws.com/media/image_clips/600d7162e598300047ef0526/original.png?1611493730",
                    "type": "image"
                }
            }
        },
        {
            "id": "600d714ab98742004640e532",
            "platform": "shop_messages",
            "message": {
                "sender_id": "5e6b6e242c389a0016d21048",
                "sender_type": "User",
                "created_at": "2021-01-24T13:08:26.416Z",
                "acting_sender_id": "58ef246969702d5afd040000",
                "is_sent_by_merchant": true,
                "content": {
                    "text": "[email protected]\[email protected]\[email protected]\[email protected]\[email protected]\[email protected]\[email protected]\[email protected]\[email protected]\[email protected]\[email protected]"
                }
            }
        }
    ]
}

{
    "total": 1,
    "limit": 1,
    "items": [
        {
            "id": "6009030217690700468512ec",
            "type": "message",
            "platform": "order_messages",
            "message": {
                "sender_id": "5ff6d89e36b0092881082d70",
             	  "sender_type": "User",
                "created_at": "2021-01-21T04:28:50.656Z",
                "acting_sender_id": "5ff6d89e36b0092881082d70",
                "is_sent_by_merchant": false,
                "content": {
                    "text": "YA"
                },
                "attachment": {
                    "image_url": "https://img-shoplineapp-com.s3.amazonaws.com/media/image_clips/600902fb17690700468512eb/original.?1611203323",
                    "type": "image"
                }
            }
        }
    ]
}