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Breaking Changes

Sept.18, 2024 訂單資料更新 - 訂單封存 (Order Data Update - Order Archiving)

Function

To get detailed information for a specific order with its ID
使用訂單 ID 獲取特定一筆訂單的詳細資料

URL

GET <<api_domain>>/v1/orders/:id

Request parameters

ParameterTypeDescriptionExample
:id
*Required
StringOrder ID
訂單ID
ruby 5ceb910c43e2dd001d6d40d3
include_fields[]StringProvide additional attributes in the response
在回應中添加哪些參數

-affiliate_campaign
訂單的推薦活動資訊

auto_reward_credit_summary
訂單消費後獲得的購物金資訊
(Note: 如果有開啟「回饋活動」featureKey= credit_campaign 功能,則須改用credit_reward_campaign_summary)

member_point_summary
訂單消費後獲得的點數資訊 (

agent_id
代理建立訂單的操作者 ID (用於社交電商創建訂單)

type
POS 訂單類型
(例如 POS 訂單的預訂單
、換貨單、退貨單)

allow_customer_cancel
是否允許顧客取消訂單

allow_customer_return
是否允許顧客建立退貨單

combined_to_order_id
合併後的訂單號碼

combined_from_orders
合併來源的訂單號碼
affiliate_campaign
auto_reward_credit_summary
credit_reward_campaign_summary
member_point_summary
agent_id
type
allow_customer_cancel
allow_customer_return
combined_to_order_id
combined_from_orders

Response Code

Status CodeDescription
200OK
404此 Order 不存在
410此 Order 封存

Response fields

FieldTypeDescritptionExample
idStringOrder ID
訂單ID
5d8c8b3be388095d25acbc89
order_numberStringOrder Number
訂單號碼
2019052707260498
system_order_numberString系统生成的訂單號
merchant_order_numberString店家自定義訂單號
(會根據rollout_key選擇用哪個order_number)
statusStringOrder Status
訂單狀態

- Status allows
pending 處理中
confirmed 已確認
completed 已完成
cancelled 已取消
pending
typeStringPOS Order Type
POS 訂單類型

- general 一般訂單
preorder 預訂單
exchange 換貨單
return 退貨單
preorder
order_remarksStringOrder Remarks
訂單備註
Please send the goods after 4p.m.
order_paymentOrderPaymentOrder Payment Information
付款資訊
Please check the link on the left
order_deliveryOrder OrderDeliveryOrder Delivery Information
送貨資訊
Please check the link on the left
delivery_addressOrder DeliveryAddressRecipient Information
收件人基本資訊
Please check the link on the left
delivery_dataOrder DeliveryDataThird-Party Delivery Information
第三方串接物流資訊
Please check the link on the left
inclusive_tax_infoTax InfoIncluded tax info
內含稅訊息
{ "country_code" : "SG", "fee" : { "cents" : 7883, "currency_iso" : "HKD", "currency_symbol" : "HK$", "dollars" : 78.83, "label" : "HK$78.83" }, "rate" : 0.07, "tax_name" : "GST", "tax_region_id" : "5e548e14e3880918ef272e4e", "type" : "inclusive" }
cart_page_idStringCart Page ID
一頁式商店 ID
628604a1e388091b6fd29836
customer_idStringCutomer ID
顧客ID
5cc17da1e388091b6fd299ed
customer_nameStringCustomer's Name
顧客姓名
郭美玉
customer_emailStringCustomer's Email
顧客Email
[email protected]
customer_phoneStringCustomer's Phone
顧客電話
0912345678
customer_infoOrder CustomerInfoCustomer's Information
顧客其他基本資訊
Please check the link on the left
currency_isoStringCurrency ISO (ISO-4217)
ISO 4217 貨幣代碼
TWD
subtotalMoneyPrice total for all order items
訂單小計,包含商品總價
Please check the link on the left
order_discountMoneyOrder discount
優惠折扣
Please check the link on the left
user_creditMoneyCustomer Credit
折抵購物金
Please check the link on the left
total_tax_feeMoneyTotal Tax Fee
訂單稅費
Please check the link on the left
totalMoneyFinal price total, which includes payment fee and delivery fee
付款總金額,包含附加費與運費
Please check the link on the left
order_pointsIntegerPoints used
會員點數使用
15
order_points_to_cashHashPoints used to cash
會員點數轉現金
{ "cents": 0, "currency_symbol": "NT$", "currency_iso": "TWD", "label": "", "dollars": 0.0 }
invoiceOrder InvoiceInvoice Info
訂單現在的發票資訊
Please check the link on the left
invoicesArrayInvoices Info
訂單所有開立過的發票(包含作廢)
內容可參考 Invoice
subtotal_itemsOrder Subtotal_itemsOrder Product Item Data
訂單商品資訊
Please check the link on the left
promotion_itemsOrder Promotion_itemsPromotion Item Data
訂單折扣資訊
Please check the link on the left
custom_dataArrayCustomized Order Fields
客製化欄位

- *欲使用此欄位請先至商店後台>訂單設定>自訂訂單欄位 進行設定
"value": "優質的店家!", "field_translations": {
"zh-hant": "想對老闆說的話"
},
"field_id": "5c404ef1e3880922e57856a6"
custom_discount_itemsOrder ItemOrder Custom Discount Item DataPlease check the link on the left
ref_order_idStringFor third party custom order id
可供儲存第三方訂單ID
ORD0001
ref_customer_idStringFor third party custom customer id
可供儲存第三方顧客ID
CUS0001
agentOrder Agent## 員工資料*只供POS商户使用Please check the link on the left
parent_order_idStringParent Order ID
拆單後之母訂單ID
child_order_idsArrayChild Order ID
拆單後之子訂單ID
split_atDateTimeOrder Split Time
拆單時間
confirmed_atDateTimeOrder Confirmed Time
訂單確認時間
(如尚未確認則顯示null)

- *UTC Time
updated_atDateTimeOrder Updated Time
訂單更新時間

- *UTC TimeNote: (2024/03/01 更新)
目前已知有些物流狀態更新時,不會更新此欄位時間,建議如果要追蹤物流更新時間,可以參考 order_delivery. updated_at欄位
2019-09-26
T09:56:16.803+00:00
created_atDateTimeOrder Created Time
訂單創造日期

- *UTC Time
2019-09-26
T09:56:11.924+00:00
skip_fulfillmentBooleanIs order skipping fulfillment?
訂單是否略過“扣減庫存”
false
utm_dataUTM DataUTM Data
UTM參數
Please check the link on the left
ga_trackedBooleanIs tracked by GA?
是否使用GA追蹤
false
order_commentsArrayCustomer Comments
顧客與店家的訂單通訊內容
block:parameters]
{
"data": {
"h-0": "Field",
"h-1": "Type",
"0-0": "id",
"
order_notesArrayOrder Notes
訂單備註
block:parameters]
{
"data": {
"h-0": "Field",
"h-1": "Type",
"0-0": "id",
"
created_byStringChannel that created the order
建立訂單的渠道

- openapi Open API Create Order 建立
admin Admin 後台 - 手動建立
shop 前台購物網站
shop_crm SmartOMO 建立
pos 實體店 POS
sc 後台-直播中心
mc 後台-訊息中心
import 匯入訂單
sc_manual_order 創建訂單-社交電商
post 後台-貼文銷售
openapi
created_fromStringOrder created from
訂單成立於
(訂單成立的位置,包含
前台購物網站/一頁式商店​​​​/後台系統/OpenAPI…等等)

- 需開通訂單來源功能*Feature key: order_new_source (開通後才能於 Admin 後台看到這個值對應的顯示)
admin_openapi
object_data.statusString直播中心Product Status
商品狀態

- hidden 隱藏商品
active 上架商品
hidden
object_data.weightFloatProduct Weight
商品重量 (kg)
0.8
is_guest_checkoutBooleantrue checkout as guest
false checkout as login user
affiliate_campaignObjectAffiliate campaign associated with the order
訂單對應的推薦活動

need to add in query to show
include_fields=affiliate_campaign
affiliate_campaign.idStringOrder Campaign ID
訂單推薦活動ID
affiliate_campaign. name_translationsObjectName of Campaign
推薦活動名稱
affiliate_campaign.typeStringCampaign Type
推薦活動類型
affiliate_campaign. reward_typeStringCampaign Reward Type
推薦活動獎勵類型
affiliate_campaign.reward_valueMoneyReward Amount
獎勵金額
affiliate_campaign. campaign_dataObjectCampaign Data
推薦活動參數
affiliate_campaign. campaign_idStringCampaign ID
推薦活動ID
affiliate_campaign. order_idStringOrder ID
訂單ID
affiliate_campaign. bonus_balanceMoneyBonus Balance
結算金額
order_sourceObjectSource of the order
訂單來源
(訂單的來源,包含
紛絲專頁名稱/LINE/shopee/門市名稱…)

- *Feature key: order_new_source (開通訂單來源功能後才能於 Admin 後台看到這個值對應的顯示)
order_source.idStringID of the order source
訂單來源ID
order_source.typeStringType of the order source
訂單來源類型
(包含FB/LINE/Shopee/Lazada/實體店…)
order_source.source_idStringID of the external source
外部來源id
Might be fb_fan_page_id / channel_id
可能是 fb_fan_page_id / channel_id
order_source.nameObjectName
名字

- Might be fb fan page name / channel name
可能是 fb 粉絲頁面名稱/頻道名稱
agent_idStringAgent id that created the order
代理建立訂單的操作者 ID

- (need to add in query to show
include_fields[]= agent_id )
633fb52fd87b66000b180726
auto_reward_credit_summaryObjectreward credit with the order
訂單可獲得的購物金資訊

need to add in query to show
include_fields[]= auto_reward_credit_summary
適用情況:沒開啟「回饋活動」featureKey= credit_campaign 功能時。
credit_reward_campaign_summary. calculate_credit_valueMoneycredit with the order
訂單可獲得的購物金資訊

-
need to add in query to show
include_fields[]= credit_reward_campaign_summary
適用情況:有開啟「回饋活動」featureKey= credit_campaign 功能時。
NT$100
member_point_summaryObjectmember point with the order
訂單可獲得的點數資訊

need to add in query to show
include_fields[]= member_point_summary
cart_attributes. affiliate_data. sale_event_name_translationsObjectsale event name
直播名稱

-(只有訂單 type 是 post 的才有 affiliate_data)
checkout_object_data._idStringCheckout ID
購物車 ID
checkout_object_data.numberStringCheckout number
購物車編號
checkout_object_data.current_totalMoneyCheckout final price total
購物車結帳總金額
checkout_object_data.order_idsArrayOrder IDs belonged to this Checkout
此次結帳的所有訂單編號
product_subscription_periodIntegerProduct subscription period
定期購期數
15
allow_customer_cancelBoolean允許顧客取消
allow_customer_returnBoolean是否允許顧客建立退貨單
combined_to_order_idString合併後的訂單號碼
combined_from_order_idsArray合併來源的訂單號碼

Response Example

JSON sample

{
    "id": "608faafe3985d70013d89319",
    "order_number": "20210503074918429",
    "system_order_number": "20210503074918429",
    "merchant_order_number": null,
    "status": "pending",
    "order_remarks": null,
    "order_payment": {
        "id": "608faafe3985d70013d8931f",
        "payment_method_id": "5d8aededcddd1c0023802556",
        "payment_type": "cash_on_delivery",
        "name_translations": {
            "en": "[DO NOT UPDATE/REMOVE] Static Payment",
            "zh-hant": "貨到付款"
        },
        "status": "temp",
        "payment_fee": {
            "cents": 0,
            "currency_symbol": "NT$",
            "currency_iso": "TWD",
            "label": "",
            "dollars": 0.0
        },
        "total": {
            "cents": 100,
            "currency_symbol": "NT$",
            "currency_iso": "TWD",
            "label": "NT$100",
            "dollars": 100.0
        },
        "paid_at": null,
        "updated_at": "2021-05-03T07:49:18.548+00:00",
        "created_at": "2021-05-03T07:49:18.548+00:00",
        "payment_data": {},
        "last_four_digits": "",
        "ref_payment_id": null
    },
    "order_delivery": {
        "delivery_option_id": "5d8aee9c1c1435002c8655c5",
        "platform": "custom",
        "status": "pending",
        "delivery_status": "pending",
        "name_translations": {
            "en": "[DO NOT UPDATE/REMOVE] Static Delivery",
            "zh-hant": ""
        },
        "total": {
            "cents": 100,
            "currency_symbol": "NT$",
            "currency_iso": "TWD",
            "label": "NT$100",
            "dollars": 100.0
        },
        "shipped_at": null,
        "arrived_at": null,
        "collected_at": null,
        "returned_at": null,
        "remark": null,
        "request_accepted_at": null,
        "request_authorized_at": null,
        "request_submitted_at": null,
        "requested_fmt_at": null,
        "require_expired_upload": false,
        "require_storeclosed_upload": false,
        "return_order_id": null,
        "store_closed_at": null,
        "storeclosed_upload_at": null,
        "delivery_type": "custom"
    },
    "delivery_address": {
        "country_code": "TW",
        "country": "台灣",
        "city": "台北市",
        "state": null,
        "postcode": "10560",
        "address_1": "光復北路11巷44號14樓",
        "address_2": "松山區",
        "key": null,
        "layer1": null,
        "layer2": null,
        "layer3": null,
        "district": null,
        "logistic_codes": null,
        "recipient_name": "收件人",
        "recipient_phone": "0227423966",
        "remarks": null
    },
    "delivery_data": {
        "hk_sfplus_home_region": null,
        "location_code": null,
        "location_name": null,
        "name_translations": null,
        "store_address": null,
        "url": null,
        "tracking_number": "",
        "scheduled_delivery_date": null,
        "time_slot_key": null,
        "time_slot_translations": {}
    },
    "customer_id": "5d8b0968f478ad0001c167c2",
    "customer_name": "Shopline User",
    "customer_email": "[email protected]",
    "customer_phone": "02-27423586",
    "customer_info": {},
    "currency_iso": "TWD",
    "subtotal": {
        "cents": 110,
        "currency_symbol": "NT$",
        "currency_iso": "TWD",
        "label": "NT$110",
        "dollars": 110.0
    },
    "order_discount": {
        "cents": 0,
        "currency_symbol": "NT$",
        "currency_iso": "TWD",
        "label": "",
        "dollars": 0.0
    },
    "user_credit": {
        "cents": 0,
        "currency_symbol": "NT$",
        "currency_iso": "TWD",
        "label": "",
        "dollars": 0.0
    },
    "total_tax_fee": {
        "cents": 0,
        "currency_symbol": "NT$",
        "currency_iso": "TWD",
        "label": "",
        "dollars": 0.0
    },
    "total": {
        "cents": 100,
        "currency_symbol": "NT$",
        "currency_iso": "TWD",
        "label": "NT$100",
        "dollars": 100.0
    },
    "order_points": 0,
    "order_points_to_cash": {
        "cents": 0,
        "currency_symbol": "NT$",
        "currency_iso": "TWD",
        "label": "",
        "dollars": 0.0
    },
    "invoice": {
        "tax_id": "",
        "mailing_address": "",
        "invoice_type": "",
        "buyer_name": "",
        "carrier_type": "",
        "carrier_number": "",
        "n_p_o_b_a_n": "",
        "invoice_tax_type": "",
        "invoice_number": "",
        "invoice_status": "",
        "invoice_date": null,
        "invoice_cancelled_at": null
    },
    "subtotal_items": [
        {
            "id": "608faafe3985d70013d8931c",
            "item_type": "Product",
            "item_data": {},
            "item_id": "5d8b0806d4e45400297e5e7d",
            "item_variation_id": "",
            "item_variation_key": "",
            "item_price": {
                "cents": 100,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$100",
                "dollars": 100.0
            },
            "price": {
                "cents": 100,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$100",
                "dollars": 100.0
            },
            "cost": {
                "cents": 0,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "",
                "dollars": 0.0
            },
            "ref_data": null,
            "media": {
                "images": {
                    "favicon_small": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "favicon": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "favicon_large": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "transparent_thumb": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "transparent_large": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "transparent_xlarge": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "original": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "thumb": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    },
                    "source": {
                        "width": 80.0,
                        "height": 80.0,
                        "url": "https://img.shoplineapp.com/media/image_clips/608a81438d88b80038919b82/original.jpg?1619689795"
                    }
                },
                "_id": "608a81438d88b80038919b82",
                "alt_translations": {}
            },
            "title_translations": {
                "en": "[DO NOT UPDATE/REMOVE] Static Product"
            },
            "fields_translations": {},
            "sku": "static_product",
            "is_preorder": false,
            "preorder_note_translations": {},
            "quantity": 1,
            "total": {
                "cents": 100,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$100",
                "dollars": 100.0
            },
            "order_discounted_price": null,
            "discounted_price": null,
            "created_by": "admin",
            "object_data": {
                "gender": "unisex",
                "age_group": "adult",
                "adult": "no",
                "condition": "new",
                "barcode_type": "Code 128",
                "max_order_quantity": -1
            }
        },
        {
            "id": "608faafe3985d70013d8931e",
            "item_type": "CustomProduct",
            "item_data": {},
            "item_id": null,
            "item_variation_id": "",
            "item_variation_key": "",
            "item_price": {
                "cents": 10,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$10",
                "dollars": 10.0
            },
            "price": {
                "cents": 10,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$10",
                "dollars": 10.0
            },
            "cost": {
                "cents": 0,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "",
                "dollars": 0.0
            },
            "ref_data": null,
            "media": {
                "images": {
                    "thumb": {
                        "url": "https://img-shoplineapp-com.s3.amazonaws.com/media/image_clips/58ec630101cda37fdb00003d/thumb.png"
                    }
                }
            },
            "title_translations": {
                "en": "Custom Product Name",
                "zh-hant": "Custom Product Name"
            },
            "fields_translations": {},
            "sku": "",
            "is_preorder": false,
            "preorder_note_translations": {},
            "quantity": 1,
            "total": {
                "cents": 10,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$10",
                "dollars": 10.0
            },
            "order_discounted_price": null,
            "discounted_price": null,
            "created_by": null,
            "object_data": {}
        }
    ],
    "promotion_items": [],
    "custom_data": [],
    "custom_discount_items": [
        {
            "id": "608faafe3985d70013d8931d",
            "item_type": "CustomDiscount",
            "item_data": {
                "name": "DDD"
            },
            "item_id": null,
            "item_variation_id": "",
            "item_variation_key": "",
            "item_price": {
                "cents": 10,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$10",
                "dollars": 10.0
            },
            "price": {
                "cents": 10,
                "currency_symbol": "NT$",
                "currency_iso": "TWD",
                "label": "NT$10",
                "dollars": 10.0
            },
            "cost": {
                "cents": 0,
                "currency_symbol": "NT$",
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    ],
    "membership_tier_data": null,
    "product_subscription_period": null,
    "checkout_object_data": {
        "_id": "6670fc2cd5db87006e247b46",
        "number": "C20240618031700902",
        "current_total": {
            "cents": 205,
            "currency_symbol": "NT$",
            "currency_iso": "TWD",
            "label": "NT$205",
            "dollars": 205
        },
        "order_ids": [
            "6670fc2cd5db87006e247b45"
        ]
    }
}

常見問題

  1. GET ORDER 中客人填寫的到貨日期、時段顯示在哪裡呢?

    Get order > order delivery data > scheduled_delivery_date、time_slot_key

  2. GET ORDER 中是否有欄位可以直接顯示折扣總金額?

    Get order > Order promotion items > subtotal_after

  3. GET ORDER 中 subtotal_items、custom_discount_items 的差別是什麼呢?

    subtotal_items 是訂單裡的商品 / 贈品 / 加購品
    custom_discount_items,是訂單的「自訂折扣」欄位

  4. 如何判斷查看哪些訂單內商品為「隱藏商品」,及訂單是透過哪一個隱藏賣場頁進到商店並完成結帳

    隱藏商品

一頁式商店 ID

  1. GET ORDER 訂單中的主商品、規格品、贈品、加購品與組合商品的重量分別要從哪些欄位取得?

    主商品:subtotal_items ("item_type": "Product") > object_data > weight
    規格品:subtotal_items ("item_type": "Product") > item_data > variation_data > weight
    組合商品總重量:subtotal_items ("item_type": "ProductSet") > object_data > weight
    組合商品子商品重量:subtotal_items ("item_type": "ProductSet") > child_products > weight
    加購品重量:subtotal_items ("item_type": "AddonProduct") > object_data > weight
    贈品重量:subtotal_items ("item_type": "Gift") > object_data > weight

  2. 如何知道此張訂單來自哪一個直播場次?

    例如:直播名稱 07221

  1. 訂單是否可以抓取各商品折扣分攤的金額?

    訂單內每個 item(subtotal_items)優惠折扣攤提金額列舉如下:

    • 指定商品折扣 -> discounted_price
    • 全單優惠折扣 -> order_discounted_price
    • 自訂折扣 -> custom_discounted_amount
    • 購物金 -> user_credit_ratio_amount
    • 點數現折 -> member_point_redeem_to_cash_ratio_amount


  2. 當訂單狀態是 removed,Response 回覆如下

    { error: 'Not found.', reason: 'order_removed' }